We know sometimes online shopping can be a gamble, but here at Tallulah's we always want to make sure our customers are happy and taken care of! Returns happen every now and then, and we try to make it as simple as possible. 

We ask that you please look over your order as soon as you get it to make sure everything is to your satisfaction. If you received a damaged item, we ask that you notify us within 72 hours of delivery. 

If you wish to return your items, we will gladly grant store credit up to 30 days after the purchase date during the months of January-October. 
Items purchased during the months of November and December may be returned until January 30th of the following year.

Please see our requirements and procedures below:

 Refunds- We do not offer refunds to original form of payment. Below are our terms and policies for returns for store credit and exchange.

 Store Credits- Eligible on non-final sale items when postmarked within 30 days of being delivered. Store credits will be sent to the email associated with the order that was provided at checkout. We highly recommend checking your spam folder if you do not see your store credit in your inbox. 

 Size Exchanges- Once your return is received in our warehouse, we will process and ship your size exchange with no additional cost! We ask that you please fill out our return form and indicate the size exchange you would like and include it in the package when you send it back to us. **Please note: Your size is not held until the exchange process is complete. If the size you requested is unavailable, you will receive a store credit for the amount of the purchase sent to the email provided at checkout.

 Sale Items- All sale items are FINAL SALE. They are not eligible for store credits, or size exchanges. Any final sale items sent back will be marked return to sender and will be subject to additional shipping costs. 

The Following Items DO NOT Qualify For a Return of Any Kind:

  • Jewelry
  • Sunglasses
  • Bags
  • Hair accessories
  • Hats
  • Visibly worn shoes or slippers of any kind

Sending Back Returns

• Please fill out the return form included in your order, along with your original invoice, and include it in the package when you send it back to us! If you have misplaced your return form, please click HERE to access it 

• The customer is responsible for the shipping and handling of all returned items.
• Original shipping fees are non-refundable.
• All returned items must be unworn, unwashed, and must have the original tags still intact. Items must be free of makeup, deodorant, perfume, cigarette smoke, pet hair or any other stains/elements. If any returns do not meet these requirements, you will be contacted, the items will be returned to you and will be subject to additional shipping costs.
• Shoes must be returned with their original box inside another box to protect from damage. Please don't place the shipping label directly on shoe box or tape shut.
•We highly recommend keeping your tracking number for your return. This will ensure you are able to see when your package is received since we do not notify when returns arrive to our warehouse. We are not responsible for lost return packages.

Please mail to:
Tallulah's (Warehouse/Home Office)
7741 S Northshore Dr Ste 105
Knoxville, TN 37919

Processing Time For Returns
• Please allow 5-10 business days for processing once received in our warehouse.
•Once processed, you will receive an email containing your store credit or confirming your size exchange.  Due to our high volume, we do not notify customers when we receive their return package in our warehouse. This is why we recommend hanging onto your return tracking number so you know when it has arrived.



Should you receive damaged or defective items, claims must be made within 7 business days of receiving the items. Otherwise you may not be able to return the item(s). To file a claim on damaged items please email orders@bargerconcepts.com. 

Each item is photographed to its very best to display accurate colors, measurements, and patterns. Please be aware that various computers/mobile devices have different color display profiles. Items with slight variances will not be considered defective.

For any comments or concerns contact us via email at orders@bargerconcepts.com or refer to the return policy. Shipping & handling charges are nonrefundable and return postage is your responsibility. 
**We reserve the right to refuse a return if the items do not meet the criteria above.

***This return policy supersedes any previous or printed copy of our policy. Updated 09/1/2023